Proxmox support
Open-source virtualization on Proxmox VE — cluster design, storage, backup and recovery.
Who this is for: Teams running Proxmox VE, especially those who moved from VMware and hit cluster or storage problems.
What we support
Proxmox VE clusters and storage.
Included
Work covered under this service, whether as a one-off request or on retainer.
- Single-node and cluster installation, quorum and network design
- Storage on ZFS, LVM-thin or Ceph, including replication
- VM and LXC container lifecycle, templates and cloning
- Backup and restore with Proxmox Backup Server or vzdump
- Migration from other hypervisors into Proxmox
Common problems
If any of these sound familiar, this is the right service to raise a request against.
Cluster loses quorum and nodes become read-only
VM will not start after a host reboot or storage change
ZFS pool degraded, or free space reported inconsistently
Backups slow, failing, or filling the target storage
Networking bridges or VLANs not passing traffic as expected
What troubleshooting includes
Evidence we gather before proposing a change. What is available varies by environment.
- —Cluster and corosync state, node membership and fencing history
- —Storage pool health, dataset usage and snapshot retention
- —VM configuration, disk format and passthrough settings
- —Bridge, bond and VLAN configuration against the physical switch
How an engagement runs
The same path every support request follows, regardless of which service it lands under.
Submit issue
You describe the problem, the environment and the impact.
Initial assessment
We review the environment and whatever evidence is available.
Investigation
An engineer investigates the affected infrastructure.
Remediation
Appropriate changes are made, with a rollback path where possible.
Verification
System behaviour is validated after the change.
Resolution and notes
You receive the outcome and the relevant notes.
Raise a request against proxmox support.
Describe the environment and the symptom. Pricing is confirmed in writing before any work starts.
Get technical supportRelated services
Problems rarely stay in one layer. These are the services most often opened alongside proxmox support.